Don’t Touch That! Wash Your Hands, Again.

Josh
4 min readMar 9, 2020

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5 tips for updating your showroom to a touch-free experience.

Everywhere you look, our behavior is changing — we are all taking hand washing and cleanliness seriously, and rightfully so. From offices and public transportation to restaurants and stores, everyone’s behavior has evolved quickly, and there is a fear of touching anything.

Showrooms, with lots of cool tech, are no exception. Our industry has built amazing spaces for clients to immerse themselves in the latest in audio, video, and home control — but how do customers play with this tech if they can’t touch it?

Photo Credit: Burst

The answer: voice control.

We have put together 5 tips for optimizing your showroom for a touch-free experience:

  1. Make voice available everywhere. It is common to see a showroom set-up with a “voice experience” area. This is typically a demo space that is dedicated to highlighting the benefits of voice. With products like Josh, you can easily integrate voice control for a wide range of CI products as well as C4 and Crestron (learn more about what Josh works with here). So there is no reason to limit clients to touching interfaces in other demo spaces in the showroom, let them use voice everywhere.
  2. Make it clear voice is an option. Voice is an element that can blend into your environment, but in a showroom you want clients to know they can give simple voice command in each of your spaces. We have put together showroom marketing materials to help prompt clients to try voice, reach out if you would like us to send some for your space.
  3. Make it natural. If you only have one Josh Micro in your showroom, users will have to be specific about the commands they give. For example, the client may have to add a location to their command: “OK Josh, turn off the lights in the theater.” But if you install a Josh Micro in the theater, the client can simply say: “OK Josh, lights.” Also, if you trying to make the most of your space, consider placing multiple Josh Micros within ear-shot of each other, and the client will be able to freely move through the space without raising their voice to give a command.
  4. Transform the environment. The most powerful voice command demo you can give is one that transforms the lighting, shades, audio, and video in the showroom. We recommend setting up the showroom so you can give a single command that transforms the environment. For example, “OK Josh, close the shades, set the lights to 50%, turn on ABC, and listen to Queen.” Josh can handle a long list of commands, and this is a great way to showcase the power of voice.
  5. Make it playful. Voice is an interface with enormous flexibility, instead of searching through a touch screen, you can just ask for whatever is on your mind. Ask clients to set the lights to their favorite color (extra points for really obscure color choices). The same goes with music artists or a client’s favorite show.

With these simple showroom tips, you will be all set to offer your clients a completely touch-free experience while still letting them feel the joy that technology brings to the home. Keep us posted on your showroom transformations by sharing your set-ups with us @joshdotai on Instagram.

Scotty Allen — Josh.ai

Scotty is responsible for product management.Prior to joining the team, Scotty spent eight years at Oracle leading a product management team. Scotty holds an MBA and a BS in Electrical Engineering from the University of Denver. When Scotty is outside of the office, you can find him skiing or mountain biking a single track somewhere

Josh.ai is an artificial intelligence agent for your home. If you’re interested in learning more, visit us at https://josh.ai.

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